Effective Date: June 2025

At DAPPERGENTS STORE LLC, we are committed to delivering your order promptly, securely, and with care. Please review our shipping policy to understand how and when your order will arrive.

1. Processing Time

  • Orders are typically processed within 1–3 business days after payment is received.

  • Custom or made-to-measure suits may require 7–14 business days of additional production time before shipping.

  • Orders are not processed or shipped on weekends or public holidays.

2. Shipping Methods & Estimated Delivery Time

We offer the following shipping options for domestic (U.S.) and international customers:

🇺🇸 United States (Domestic)

  • Standard Shipping (3–7 business days) – Free on orders over $100

  • Express Shipping (1–3 business days) – Available at checkout for an additional fee

🌍 International Shipping

  • Standard International Shipping (7–21 business days) – Rates vary based on destination

  • Express International Shipping (3–7 business days) – Available to select countries

Note: Delivery times are estimates and may vary due to weather, customs delays, or carrier issues beyond our control.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on your location and selected shipping method.

  • Free shipping offers may apply based on promotions or order thresholds.

4. Order Tracking

  • Once your order ships, you will receive a shipping confirmation email with a tracking number.

  • You can track your shipment status using the carrier’s website or through your customer account on our store.

5. Customs, Duties & Taxes (International Orders)

  • International customers are responsible for any customs fees, import duties, or local taxes required by their country.

  • These fees are not included in the item or shipping cost and are determined by your country’s customs office.

  • We are not responsible for delays caused by customs.

6. Incorrect or Undeliverable Addresses

  • Please double-check your shipping address before placing an order.

  • We are not responsible for lost packages due to incorrect or incomplete addresses provided by the customer.

  • If a package is returned to us due to an invalid address, additional shipping charges may apply to re-ship the order.

7. Lost or Damaged Shipments

  • If your package is lost or arrives damaged, please contact us at [email protected] within 7 days of delivery.

  • We will investigate with the carrier and provide a replacement or refund where applicable.

8. Questions or Support

For help with shipping or tracking, please contact:

DAPPERGENTS STORE LLC
📧 [email protected]
📞 (430) 286 – 9528